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National U. offers virtual support for students on academic probation

National University found that reaching out to at-risk students, offering virtual coaching for college planning and balancing work and school led many students to seek support to get back on track, according to results of pilot project the university released last month. Of 1,200 students on academic probation or warning that NU reached out to, the school made contact with 70% of them, according to the results. Of those students, half scheduled a meeting with a coach and a third followed up after the initial session. Emily Bamforth has the details.

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With over 1,500 institutions and hundreds of thousands of students who use AWS Educate, we wanted to take you on a trip around the world and highlight how students are learning and innovating with the cloud. Learn more.

Ransomware reaches Washington Adventist U.

Administrators at Washington Adventist University, a small private institution in Montgomery County, Maryland, are working with local and federal authorities to bring digital services back online after discovering a ransomware attack over the weekend. A post on the school’s website states the attack was detected Saturday evening, disabling access to services including the university’s intranet, electronic point-of-sale devices, electronic signs around campus and many of the university’s software platforms. Colin Wood has the story.

UW-Green Bay CIO plans strategic IT restructuring

The University of Wisconsin-Green Bay last week announced it’s updating its IT operations this fall — including changing department names, tweaking the technology division’s structure and training workers on new terminology. The adjustments are intended to provide a common language across IT and drive the campus’s digital transformation plan, Chief Information Officer Wendy Woodward told EdScoop. UW-Green Bay’s 35 full-time and 25 part-time IT workers will train on the IT Infrastructure Library, or ITIL. The framework for IT services and glossary of terms will help unify operations and make better use of resources, Woodward said. In addition to providing a common language for IT workers, ITIL outlines guidance for processes such as purchasing new technology, she said. Emily has it.

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