The online learning firm edX introduced two new tools powered by ChatGPT, the "first of many innovations" in generative AI for the platform.

Coursera plans to add a new AI-powered coaching tool to its platform, the online education provider recently announced.

Administrators said "Gwen" can answer questions, tell jokes and use emojis to get encourage students to re-enroll.

Cornell researchers found that chatbots helped people produce more ideas and shed anxiety that sometimes accompanies group work.

Juji co-founder Michelle Zhou said her company's chatbots are more flexible and their models come pre-trained for higher education customers.

Chatbots are helping universities better understand the needs of their students and proactively guide them toward support, educational technology leaders said.

The new machine learning-powered chatbot from EdSights gives advisers key insights into the challenges students are facing and how to address them.

Commentary: Choose technology that best suits the institution's specific needs for student engagement, just as USC Aiken has, says Daniel Robb.